OMSS – Office Management & Secretarial Skills
About Course
About this course
Master the practical skills to run a modern office and provide professional support to managers and teams. This recorded course covers office administration, business communication, records and document management, scheduling and meetings, front-desk professionalism, and everyday office software — the complete foundation for a career as a secretary, administrative assistant, office coordinator or executive-support professional.
What’s included
- 10 recorded classes you can watch anytime
- A structured, self-paced learning path
- Authored study guide with knowledge checks
- Certificate of completion
- Learn on any device
- Free — no exam fee
What you’ll learn
- Office administration & the secretary’s role
- Professional business communication
- Records, filing & document management
- Scheduling, meetings, agendas & minutes
- Front-desk, reception & phone etiquette
- Everyday office software & time management
How to complete & earn your certificate
- Watch the recorded classes in order, at your own pace.
- Work through the study guide and try the knowledge checks.
- Practise the skills — write a professional email, draft an agenda, set up a filing system.
- Mark the lesson complete to record your progress and earn your certificate.
Course Content
Recorded Class Sessions
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Session 1 — The Modern Office Professional
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Session 2 — Communication & Professional Correspondence
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Session 3 — Time Management & Prioritisation
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Session 4 — Records, Filing & Document Control
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Session 5 — Meetings: Preparation, Minutes & Follow-Up
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Session 6 — Travel, Events & Logistics Coordination
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Session 7 — Office Technology & Productivity Tools
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Session 8 — Basic Office Finance & Procurement
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Session 9 — Professional Conduct, Ethics & Confidentiality
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Session 10 — Putting It Together: The Reliable Professional